Our Company Ethos...

Forum Retail was formed with the specific aim to "..Provide retailers with value for money solutions to enable their business's to grow and to offer honest advice with integrity.."

Our key personnel have over 25 years each in the retail industry working with small retailers to large multi-nationals, from store managers to systems directors, in a wide variety of markets from FMCG to specialty retailing and hospitality. This enables us to offer skilled recommendations on best practices, marketing, and procedures and of course EPoS. Forum Retail is kept deliberately small in order to provide a tailored business service, more like a business partner than a supplier. Where we require extra or specialist personnel, these are contracted in and managed by Forum Retail, this means that our customers really are our business partners, rather than customers - we have a simple philosophy;

if you grow and are profitable, so are we! If we think any of our systems are not suited to your business we would rather loose the sale than have an unhappy customer...

Business Essentials...

We realise that buying an EPoS system is a major investment, not only for today but also for the future success of your business and that the system you need today may well not be what your business needs in the future. While a fledgling business may be happy with basic sales and cash information and capital expenditure may be at a premium, we understand that the successful business will eventually require more complex systems or extra systems to provide for more detailed business information. In order to accommodate this and because we see ourselves as long term business partners, we have launched our 'Business Essentials' option which offers a guaranteed trade in value of equipment, standard support and PC back Office software as well as an extended warranty for 3 years.

Buying an EPoS System

Installing or upgrading an EPoS system represents a significant investment in both time and money, getting it wrong can have a major impact on your business. Our advice is; don't buy a system purely on price but whether the system fits your requirements, think hard about what you're expecting from the system and the systems supplier. Consider what parts of the system are absolutely necessary for your business and what parts you can compromise on. Consider the suppliers level of support, whether they have experience and understand your particular retail sector, in short will they be a supplier or a valued business partner with you for the long term? There are many horror stories on business forums of companies who were the cheapest EPoS suppliers but who failed to meet the clients business requirements thus quickly turning out to be a waste of money. Consider paying a little more for a system that meets your requirements and helps to solve the challenges your business faces. As a buyer, be prepared to invest your time in the process of choosing a system, a reputable EPoS reseller will ask you as many questions as you yourself ask.

Even if you decide or we advise you that our systems are not for you, we may be able to help in offering guidance and project management for your EPoS system implementation, helping to make sure that you get the best possible system for your business. For our un-biased advice see our EPoS Advice page

For the budget conscious or those with previous EPoS skills we can offer hardware and software only as well a short and long term ECR rentals. All our rentals and sales are offered with an upgrade option, allowing for amazing deals when your ready to upgrade or if you wish to buy after renting equipment, see our rental page for more details. For those who require more than the normal services or have special considerations and requirements please contact us - details on our 'Contacts Page'.